Terms of Service

Aura Restored Terms of Service

Last updated: 09/08/2025

OVERVIEW

This website is operated by Aura Restored. Throughout the site, the terms “we”, “us” and “our” refer to Aura Restored. Aura Restored offers this website—including all information, tools, and services available from this site to you, the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you affirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. STORE MODEL & SUPPLIER TRANSPARENCY

Aura Restored operates as an online marketplace and curated retailer. We do not warehouse physical inventory; instead, all products are sourced and fulfilled by our trusted third-party suppliers and manufacturers.

  • Some items may be shipped directly from suppliers and may arrive in separate packages and at different times.
  • We provide tracking information for each shipment as available, and strive to coordinate deliveries in a timely manner.
  • Product descriptions, prices, and availability are updated as quickly as possible, but may sometimes be affected by our suppliers' changes or inventory levels.
  • If your item becomes unavailable after purchase, you will be notified and refunded promptly.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

4. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do our best to keep all information accurate and up to date, but cannot guarantee completeness or timeliness. Reliance on any material posted is at your own risk. Historical or archived content is for reference only.

5. MODIFICATIONS TO THE SERVICE AND PRICES

Product prices, service features, or availability may change without notice.

6. PRODUCTS OR SERVICES

Certain products may be exclusive and subject to limited quantities or supplier availability. Items are subject to our Return Policy for returns, exchanges, and in-store credits.

We strive for accuracy in imagery and descriptions, but actual product appearance may vary. We reserve the right to limit sales of products or services to any person, location, or jurisdiction.

7. ORDER ACCEPTANCE & BILLING

We reserve the right to refuse or cancel any order at our discretion. Orders may be limited or canceled for various reasons including supplier issues, inventory levels, or suspected fraud.

You agree to provide current, complete, and accurate information for all purchases, including respecting our stated timelines for updating personal and payment information.

See our Returns Policy for more details.

8. SUPPLIER FULFILLMENT & DELIVERY

Products are fulfilled and shipped by our third-party suppliers—often directly from their warehouses. As a result:

  • Orders may be delivered in multiple shipments and arrive at different times.
  • Expected delivery times are provided in our Shipping Policy, but actual timelines may vary by location and supplier.
  • You are responsible for inputting the correct shipping information at checkout.

9. DELIVERY ISSUES & SUPPORT

If you experience shipping delays, lost packages, or receive defective/damaged items, contact support@aurarestored.com within 3 days of delivery. We will work with our suppliers to resolve your issue as quickly as possible.

10. OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsement. Use these at your own risk and consult terms from original providers.

11. THIRD-PARTY LINKS

Linked content or offers from third parties are not controlled by Aura Restored. Please review all third-party policies before proceeding with transactions, as we assume no liability for outside entities.

12. USER COMMENTS, FEEDBACK & SUBMISSIONS

You grant us a perpetual license to use, edit, and display any feedback provided to us (by any means). All feedback you submit must comply with laws and not infringe on third-party rights.

13. PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy.

14. ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate at any time (including after you have submitted your order).

15. PROHIBITED USES

You are prohibited from using our site or services for any unlawful, abusive, or harmful activities, including submitting false info, infringing on rights, uploading viruses, or otherwise disrupting the site.

16. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Services and products are provided "as is" and "as available," without warranties of any kind. Aura Restored is not responsible for delays, errors, or damages arising from third-party actions. Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Aura Restored and associated parties against any claims arising from your use of the Service or your violation of these Terms.

18. SEVERABILITY

If any part of these Terms is determined to be unlawful or unenforceable, that portion will be severed and the remainder will remain valid.

19. TERMINATION

These Terms remain in effect until terminated by either you or Aura Restored. Termination does not release you from obligations incurred before the termination date.

20. ENTIRE AGREEMENT

These Terms, along with referenced policies, constitute the entire agreement between you and Aura Restored, superseding all prior agreements.

21. GOVERNING LAW

These Terms and all services provided by Aura Restored are governed by the laws of the United States.

22. CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Please review this page regularly for updates. Your continued use of the site constitutes acceptance of any revised terms.

For questions about these Terms, please contact us at support@aurarestored.com.